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If I were to evaluate how Web 2.0 savvy someone is, what would I ask?
belongs to nGenera Product Management ![]() ![]() by nGenera on 2007-10-10 02:46 PM read 1779 times |
If we were to develop a questionnaire to determine someone's level of Web 2.0 awareness or maturity, what questions would I ask? Example: ask the person to check from this list all the services they use and how often they use them:
IM (chat)
Webcam
Skype
Ning
SocialText
WordPress
LiveJournal
Flickr
del.icio.us
Technorati
MySpace
Stumbleupon
YouTube
SecondLife
Pownce
Last.fm
Jaiku
GoogleReader
Digg
ProgrammableWeb
Wiki’s
RSS / ATOM feeds
Perhaps it could be more generic, like:
Blogs
Wiki's
Tagging
Feeds
....
Thoughts?
__________
Excellent feedback listed below (starting to consolidate responses and will finalize after I get more comments).
The genesis of this conversation stems from a question posed to Steve G. on training and structuring help for our customers. It would be nice to get a baseline of a person’s understanding and experience with Web 2.0, and then tailor the information, training, and assistance accordingly. I believe there could be multiple uses for a general Web 2.0 survey / self assessment.
My original thought was that if someone is using various “Web 2.0-ish” technologies, then they would understand many of the concepts embedded in our technology platform. But, I like the notion of also trying to understand what problems they want to solve, or think they are solving, as well as how effective they are at solving the problem(s) with their current technology base. In the spirit of keeping things simple, this would probably have to be two separate assessments / polls.
Using this feedback to tailor our customer experience would be valuable, but also taking a pulse check and publishing this back to participants would probably increase participation and give valuable feedback to our community…
__________
Some Good Links from Sue Scrupski:
http://darmano.typepad.com/logic_emotion/2007/09/questions-for-t.html
http://smoothspan.wordpress.com/2007/08/29/web-20-personality-types/
So here is my apparent Web 2.0 IQ
Ning - yes admin several sites
SocialText - no
WordPress - sorry blogspot
LiveJournal - no
Flickr - yes but link picasa more
del.icio.us - yes religiously
Facebook - yes to stay in touch with kids and watch rss status changes
MySpace - once upon a time - too juevenial
Stumbleupon - not a fan
Twitter - yes but not often
YouTube - yes
SecondLife - couple of times..interface is too clunky for me
Pownce - tried it once
Last.fm - no
Jaiku - tried it once
GoogleReader - religiously
Digg - not much
ProgrammableWeb - no
Wiki’s - who doesn't?
RSS / ATOM feeds - who doesn't
My question is - how has that made me more effective in my job?
Not saying it hasn't but that's alot of time chewed up over the course of a year.
I love all this stuff because my job is to facilitate learning, the question for me is how do we structure these activities into improved business processes which of course is your job.
I integrating it into the training/learning world slowly but surely.
Some industies are picking up on it slowly but progress is sure and I think we are at the head of a long tail.
Faster please!
the list of services will provide you with a yes or not. but with hundreds of those not sure that will really show that someone understands the Web 2.0 concepts.
I would ask about SLATES to see if they understand what it means and explain how each of these relate to Web 2.0 and the technologies/tools/utilities that make the SLATES concept possible.
Search
Links
Authorship
Tags
Extensions
Signals
consolidating above
Jeff,
I have a 2 part blog posting on the topic as it relates what is the paradigm vs. the technology in Web 2.0 and Enterprise 2.0
http://tonygonzalez.wordpress.com/2007/07/06/web-and-enterprise-20-technology-or-paradigm-part-1/
http://tonygonzalez.wordpress.com/2007/07/28/web-and-enterprise-20-technology-or-paradigm-part-2/
Thanks jeff for starting this chain. I've been thinking about creating a web2.0 "test" for candidates that I interview, but I usually just talk it through. We should quantify it. I lean towards Tony's suggestion of understanding concepts more than knowing the tools, since the everyday I see a new tool and my head hurts from all of it. So I re-phrased the question above (in the subject) and gear it towards seeing how someone has integrated web2.0 into their on-line life as opposed to tools they've just dabbled with.
So questions that come to mind:
There are no exact right answers, but if i engage in a discussion following the above questions and ask the person to name some of the tools they use, then I'll know how "2.0" savvy they are. And most importantly, I want to come away from the conversation/interview having learned something new and improved myself. That's what collaboration and Web 2.0 are all about. Perhaps we could call that "Interviewing 2.0".
Have you ever bought anything online? Of course they have ?
I've never bought anything online, though I have an Amazon and an Ebay account.
I don't want to make any link between my bank account and my e-life at all. I don't e-bank neither, because I don't believe the internet can be made secure enough.
I don't pay for any web services out of principle. The internet is a near free zone and has to stay that way in my view. The only cost I'm willing to pay is the internet connection itself. That's it.
I am on
youtube, dailymotion, vimeo,
del.icio.us, digg, reddit, bemba,
multiply, vox, newsvine, ning,
twitter, jaiku, pownce, tumblr, fanfou, snockles, khaces, fritsi, meemi, gozub, feecle.jp, dukudu.de, numpa.nl,
LinkedIn, myspace, facebook, ryze, friendster, orkut, bebo,
TED, twine, seesmic
I've 'some' blogs, wiki and forums, etc., etc.
I've my own websites as well (free hosting ofcourse)
and 'some' older ones
I just want to argue that not buying on the internet, isn't necessarily a good criterium on itself...
IMO, the web 2.0-ness has a couple important dimensions:
- familiarity with a few core technologies. RSS, tags, wiki, blogs. Therefore, "have you subscribed to RSS or used an RSS reader?", "have you edited a Wiki page?", "do you read blogs? have you posted a blog post?", "have you tagged content?"
- online content creation. Creating online personal profile, storing/sharing files or photos, communicating via blog/forum/wiki/social network.
- comfort level with online security. Best reflected in financial comfort. "have you paid for something with paypal?", "how often do you buy online with a credit card?"