

| Suggestion | User | Description | Status |
| Document settings list goes on and on.... | Steve D | Document visibility - the list in edit mode goes on and on - how can we shorten this?? | v9.3+ |
| Meetings - do well or don't do | Steve D | Meetings is a mess - not very usable - I would vote to leave it out until we make something more functional (e.g., sync with Outlook). Also, it would be nice to show today's date somewhere in the header | v9.3+ |
| Make Tasks more visible - if we are going to have them at all | Steve D | If we are going to use Tasks, then it should be shown somewhere more prominently. Right now, it's two clicks below 'Home' - not where I'd expect it. Is it a top-level nav? | Deferred for Expero |
| Get rid of cryptic icons | Steve D | Spell out the functions - like Reply, Tell-a-friend, etc. The icons are cryptic and are also right justified (hard to see). | v9.2 Done - on Staging 1 |
| Favorite people and bookmarks are different | Steve D | Bookmarks is used in two contexts - content and people. We need to adopt two designations - 'friending' people and 'favoriting' content. If I tag someone as a friend, then they show up under People (and not under Bookmarks) - using the Facebook metaphor. If I tag content as a favorite, then that does show up under 'Bookmarks' - and we need to pick a consistent term here - is it 'bookmark' or is it 'favorite'? | v9.3 |
| Read 1 times should be 'time' | Steve D | A nit - but it's grammatically incorrect to say 'read 1 times' - we should say 'read 1 time.' | v9.2 |
| Heartbeat of the hub | Steve D | Add a section of the header where I can see a 'stream' of status updates and other activities. This is the 'heartbeat' of the hub that I want users to be able to see no matter what page they're on. | Roadmap |
| Reconfigure home and my pages | Steve D | The home page and its sub-pages need to be restructured. For example, let's think through what 'My Page' 'My Activity' and 'Activity Feed' mean. In addition, there is a complicated set of sub-sub-navs on My Page that seem redundant and not as useful. For example, what's the difference between My Page | Since Last Login and Overview? Also, why is there a section called My Interest Groups? These should be sub-navs under Groups. And there should be a main sub-nav that contains 'My Contributions' or something like that, that includes things started by me and replies I've submitted, etc. | v9.2 Done - on Staging 1. |
| Status/notifications persist in the header | Steve D | Make my status update more prominent - possibly in the header - and persistently display the last status I've submitted. | v9.2 |
| Reposition expand/collapse and refresh icons | Steve D | Put the expand/collapse and refresh buttons next to the title - for example: ' > WIDGET NAME %' is collapsed and ' v WIDGET NAME %' is expanded like Apple does. Right now, these are way over on the right side of the UI. (Where % is the refresh icon.) | Needs further review |
| Preserve margins to the right of the avatar | Steve D | In the full display of an item, maintain the margin to the right of the icon/avatar - some of our displays show the content wrapping around the icon/avatar and it looks sloppy. | v9.2 |
| Consistent listings | Steve D | Make all the item lists the same: line 1 - icon, avatar, author, title, line 2 - date, time, activity, line 3 - 'belongs to' and tags, line 4 - a 'preview' of the first couple of lines of content from the item (if applicable). | deferred |
| Consistent placement of buttons | Steve D | When I use the Tell a Friend pop-up dialog, the action button is at the top of the dialog box. But when I reply to a conversation, the 'Save' button is at the bottom of the UI, and actually, you have to scroll down to get to it. Suggestion - why not put the buttons both at the top and the bottom like we do with the normal 'Post/Cancel' buttons? | v9.2 Done - on Staging 1. |
| Consistent use of terminology | Steve D | For some elements, it's 'Post' (conversations) - but for others it's 'Save' (replies). Needs to be one or the other consistently across the site. | v9.2 Done - on Staging 1. |
| Get rid of left column in general pages | Steve D | Get rid of the left column and instead, put the configurable features in the right column. Put the participate widget in the header (like Jive does) with the most commonly used commands, one contextual command (e.g., if I'm in the Ideas section, the first thing in the list should be 'Submit an Idea' and the rest in a drop-down. | Needs further discussion |
| Periodic Digest feature | Aaron | Similar to Smartsheet, Yahoo Groups, Google Groups, etc... Users would be able to turn the alerts on/off, as well as select their desired time interval. For example: I decide that I want to receive a daily digest via email that outlines all major additions and changes to my viewable content in the past 24 hours. Essentially, this would compile 'My Updates' and dump in to a neatly formatted email.Personal note: this would be a wonderful way to automate The Buzz!! | v9.2. Done. More in v9.3. |
| Simplify Platform Login pages | Aaron | I know this one has been on our radar, but the current login screen is too texty, blocky, and dark. I suggest simplifying as much as possible, removing the black background, and giving the pages a styling facelift :) | v9.2 |
| Icons are overlapping a tad -adobe | Cyd | v9.2 | |
| Showing all my content | Cyd | I must be missing something simple. I went to find an old conversation and I seem to be limited on how much it will show me. It does not give me the more...or anything. | v9.3 |
| Improve the ability to get rid of people | Cyd | I just looked at people and there are many people out there that are long gone. It just confuses the issue. I also do not like the idea of reassigning content to someone else so it stays if someone goes. How about something in the middle where the content stays, but we can easily remove the user and just not make the content linkable if the user does not exist? You can imagine what a mess it could be at large companies. | v9.4 |
| Cydney Berry: Widgets | Cyd | Metioned this before, but the whole organization of widgets and how they work is really confusing. I think that it would be fine to have. 1. A set of widgets available to a Hub 2. A default Hub setup and maybe even widgets that people cannot remove if they are deemed to be company critical. 3. allow the user to add and delete their own widgets. I also still do not understand why the widgets do not follow me everywhere - regardless of where I am. I am completely confused about what page I am on and customizing the page and why some widgets are there and some are not and why some might be on home page but not in an IG overview. I see the entire thing as a workspace - I am doing things in the middle while having widgets that are important to me on either side. This is a good example....i did not even know this existed....why cannot I have this on the home page | deferred |
| Same functionality should exist for Public/Private IG description | Cyd | I cannot upload graphics to the description so I have to cut and paste to get graphics in the IG group description. | v9.4 |
| Meetings | Colby | How do I delete a meeting? | v9.2 Done - on Staging 1 |
| Interest Group (more) | Colby | When I go to the list of my interest groups and select the (more) option; I get a longer list as expected. Then I select and enter one of the IGs in the (more) list and it brings up the IG as expected. Then, when I return to the IG list, I go to the top of the list, without the (more) list even listed...not as I would expect....kind of a hassle to have to go back to the bottom of the list, select (more) again just to get back to 'where I was' | v9.3 |
| Can you provide the updated personas (personae)? | Steve G | Steve - can you provide us with whatwe view as the most up-to-date personae for our apps? last year, I tried to gen some input on this subject, via this post regarding teh users of enterprise hubs: http://portal.ngenera.com/convs/show/10596 . there are a few good tidbits in there from people like Roy and Vaughan that are worth going back to take a peek at. but, if we have personae, then it would help us to prioritize functions and features (like my rant a few moments ago) such as mobile apps | Other |
| Edit area for content too large to re-size? | Steve G | What do you do when your browser is maximized to full screen and you end up with a content edit area that is this large (see the screen shot) that it literally runs off of the page and you want to make it smaller because it is difficult to read so much text horizontally? [My solution has been to tile the browser app so that it is re-sizeable, then stretch it very far to the right, so that the resizing drag-and-drop corner of the nGenera content edit window is view-able, then make it smaller from there, then switch my browser back to full screen - a laborious process.] | v9.2 |
| Reply box hides 'save' button | Steve G | When I reply to a conversation (like I just did) the editing area for my comment is huge with the 'save' button is hidden; you have to scroll down to it and no amount of hitting the 'Enter' key - which would seem to be the thing to do, seeing no other option until you scroll down. See the screen shot. | v9.2 Done - on Staging 1. |
| Update the styling of avatars - suggest masking | Aaron | Again, our current styling is very square and rigid. | v9.3 |
| Make 'Attach Documents or Images' clickable | Aaron | The current double-carrot drop down is very hard to see, and offers a tiny clickable area. | v9.2 |
| Icons | Aaron | I understand that we have new icons on the way, but many are currently blurry, or look as though they were created in MS Paint or KidPix. Some are looking much better (RSS, for example), but most are very blurry (especially in instances where enlarged) | v9.2 Done - on Staging 1. |
| Smoothed edges and fonts - currently very flat and one-dimensional | Aaron | Suggestion: add depth using shading and rounded edges. The current default font and styling (labels, system text, widget boarders,etc) are blocky and have a Microsoft Notepad field. It gives off a very rigid, rough, flat, 1-D vibe in it's current state. Same goes for virutally every button on the platform. Shouldn't we be able to dedicate a web graphics resource to updating these to a friendlier, more 2.0 look? | v9.3+ |
| Color Scheme for Actions | Rachel | I am trying to figure out why some action buttons are blue and some are green. For example, why is 'Create an Interest Group' or 'Create a Meeting' green but 'Start a Conversation' or 'Submit an Idea' blue? Why is 'Logout' and 'Go' blue but 'Post' and 'More Options' green? I also noticed that labels within a convo, wiki are green but some of the wording or instructions are blue. This may be nit-picky but I think the UI may look better if we stick with the blue color scheme - or is there meaning behind the color scheme? | v9.2 Done - on Staging 1. |
| More Options and Edit Profile | Rachel | I don't think it is intuitive to go to the upper right corner of the page under more options to add widgets and customize the page and then click edit next to my avatar to edit my preferences, manage my favorites, and edit my profile. Can we combine these two lists and next to my avatar have 'My Options' that contains Edit My Profile, Manage My Favorites, Edit My Preferences, Add Widgets to This Page, Customize This Page, Administration, etc? | v9.3 |
| Overview, My Page, My Activity, Activity Feed, etc. | Rachel | I'm not sure that I understand the purpose of all the tabs under Home - most of them seem to contain the same information. The Activity Feed doesn't seem to add much value to me at all. My Page and My Activity seem to be the same information, just organized a little differently. And the Overview page also summarizes recent activity. My suggestion - have a single Overview that highlights your activity and other recent activity of groups, most popular conversations, top rated, etc. Then, have an Inbox where you summarize content specific to a user (i.e. what is located in the 'My Updates' section currently). I think that right now, it seems kind've confusing and a little busy. | de-duping my_page for 9.2 Done - on Staging 1. |
| Better way to create wikis / content | Cyd | We need to make it much easier for the average person to create HTML that looks halfway decent. We need a better WYSIWYG editor. It's so difficult right now. Case in point is my PATH IG. I wanted to very quickly create something that had a high level vsual, combined with drill downs to various pieces of content and it's just too difficult. I spent hours trying to figure out if Pages, keynote, PPT, work, Excel, zoho could be helpful to me. None really worked. we need to make it much easier for the masses to create an appropriate look and feel so that they can rapidly add content, create IGs that are meaningful, etc. I do not have any helpful suggestions here yet, but will keep this open. | v9.4+ |
| Direct Messaging | Rachel | I like that FB provides and inbox where people can send private messages to eachother. I know our platform supports the ability to share a convo/wiki with a single individual so that it is private but we still don't have a true concept of an inbox. Also, a quick and dirty shortcut to send a direct message would be nice and more intuitive than creating a conversation and sharing with one person. Again, I think this would reduce email traffic and drive greater usage of the hub. | messaging/notification updates on near-future roadmap |
| Live Chat | Rachel | I know that we have the ability to embed tinychat, meebo, etc into the hub but the times that i've seen it in action, it still seems a bit klunky. I use FB chat all the time and I like that you can see who is online at that given moment. I think having a similar feature would make it much easier to interact with colleagues and would be a great selling point for customers since many organizations either (a) block chat applications or (b) do not have a standard therefore employees use any number of chat clients. Providing a mechanism for employees to chat internally in a secure and standard environment would add significant value and reduce email traffic. Also, I don't have an iphone, but it is my understanding that FB chat is also available from the iphone... very cool. | Messaging/notification updates on near-future roadmap |
| Organization of IGs | Cyd | Current, the IGs are in alpha order. However, it would be nice to organize as I use them. Or have some more intuitive way of selecting them. Maybe by showing favorites first or just letting me organize how they appear with a default. BTW --- if my screen does not allow me to see all of the IGs, then I am hosed, because I cannot scroll down and if I go to the bottom, the box closes. In this pic, I am missing the last one. | v9.2+ |
| Important bias: how do your suggestions give our platform a clear competitive lead? | Steve D | It's one thing to critique the platform for what it is - but it's even better to critique the leaders in the space (e.g., Jive, Lithium) and suggest how we beat the hell out of them. How well do we really know our competitors? Check out Intel's community site. Also, Network Appliance. These are Jive implementations. Seems like they're already capitalizing on what we observe to be the convergence of traditional customer support and communities. That is, they are using communities to provide a moderated forum for customers helping other customers. Yikes! Isn't that way out there on our own roadmap? So, how do we change this game? (Assuming we want to change this game?) For example, their communities are not tied in with their support infrastructure per se. Wouldn't the next move be to connect the stand-alone community forums with the support folks? After a few searches, we prompt: 'Can't find an answer to your question? Click here to chat with us.' | Other |
| Shouldn't this be an Idea Campaign? | Steve D | Seems that the format of this should be an idea campaign. A possible feature - can one 'embed' an idea campaign within an IG? That is, the campaign automatically only appears to the members of the IG from whence it was created? | Other |
| Take a close look at Global Development Commons | Steve P | Look at this site closely. http://www.globaldevelopmentcommons.net/ I think it offers a wealth of good ideas, techniques, UI examples etc. for our Tiger Team effort.s Look at the Tools section also( http://www.globaldevelopmentcommons.net/node/161) I like how the pictures are clear, vivid and integrated into each item or post. Good use of colors and fonts. Check out the 'Clouds' section - like our Tags. | v9.3+ |
| Mobile App | Colby | One of the biggest impediments to use of the hub is that I can't access on the road...so I default to email. While you can bring it up on iPhone Safari, its way to difficult to read. | v9.x |
| Security/Login Screen | Colby | Why does this screen still have a black background, it looks like its from several versions ago and its overly complicated (way too much text). This is something that every user goes to every time so it should leave a crisp impression...right now it doesnt even look like it belongs to the same app. | v9.2 |
| Colleague? | Colby | How do I make someone my Colleague and how come I dont have any? This seems to be a prominent design feature of the 'people' nav but I have no idea how to make it work...also, I apparently have some colleauges fron groups but I dont know how I got them or how to get rid of some of them (like Claudia who doesnt work here anymore). | v9.2+ |
| Easy way to get back to interest group list | Colby | After I save a converstion or wiki, there is not an intuitive or obvious way to get back to the main interest group page. I know you can click on the hand-shakey icon but it very small and buried on the screen. I cant tell you how many times I have clicked on 'home' in the bread crumbs at the top, expecting to go to the interest group home, only to find myself at the main home...make this link obvious or send the user back to that page after the conversation or wiki is saved. | v9.2 Done - on Staging 1. |
| Search Results | Colby | Take away the three selection boxes at the top of the search results screen...these should be in an 'advanced search' area...again, just make the real estate more clean | v9.2 |
| Conversation & Wiki Options | Colby | There are too many options at the bottom of the Conversation and Wiki entry widgets. Its obviously fine to have all of the options but I would put them in an 'advanced options' pop-up or something. People will use the defaults probably 90+% of the time so we can have them set defaults and override in the advanced pop-up. It will make the entry screen more clean and crisp and less confusing to users. | v9.3 |
| Add greater depth and dimension to the look | Steve G | I think we all knew the look had a certain flatness to it. You only have to ask Eryc B about this during the closing 3 minutes of his E2.0 TV interview with ZD Net's Dave Berlind, during which he roundly criticized usor having a pretty 1.0 look. It lacks dimension, shadowing, bolder use of color - the rich internet application (RIA) look and feel that is commonplace in a majority of 2.0 apps | v9.2 Some changes made - on Staging 1. |
| Top Navigation | Colby | Seems that for an enterprise hub we would need to be able to modify the top navigation to make it more 'company-centric'...are these options set or can they be changed? | v9.2 Done - on Staging 1. (Need admin rights to make changes). |
| Bring back the right panel; reduce the width of the left panel | Steve G | I really miss the rigth hand panel. I feel like we lost an important area to provide options and action controls when we took it away. | v9.3+ |
| Profile Page | Colby | This seems to be all over the map...I can understand if its a bit of an afterthought but fixing this could be powerful Just a few things here: 1) I dont seem to have an option to customize the page 2) I dont get the diference between the 'overview' tab and the My Profile tab 3) The Edit options by my picture are a different layout than those on the panel on this page (this page is a drop down list and the profile is three links) will look for some more... | v9.3+ |
| Home vs My Page | Colby | To keep pelnty of space for activity in the center panel, I think we could skinny up the left hand panel by a good half inch or more. For example, none of the 'Actions' bars need to be as wide as they are. Likewise, the photo of the current user could be made much smaller. | Deferred for Expero |
I certainly don't want to compete on price, but that can be a factor (a very big one when fully-burdened cost models are used - TCO). Setting up internal SharePoint collaboration sites can be expensive, but adding in external collaboration sites takes it to a whole new level. It also requires complex multi-server, mult-tier farms with elaborate replication and federated security. This requires an investment in not just SharePoint, but Windows Server, SQL Server, search engine, security, email, replication, and a data storage farm. Then each environment requires a decision about purchasing an 'Enterprise' license or the base server with user licenses (called Client Access Licenses, or CALs at $94 per user for SharePoint alone). This is all before an organization can even begin to configure the environment for specific, optimized collaboration themes for internal and external users.
So, let's add this up:
Is the picture becoming clear where the ROI is? If someone is bent on doing a feature-function bake-off (which is a completely inaccurate way to perform a product selection process) - we will always loose since we don't have $8 billion to spend in R&D.
At some point, a clear-thinking business executive will say - 'hey, I just want to share knowledge and wisdom inside and outside of my organization. I don't care about all this other technical BS, and I don't want to pay a mountain of money for hardware, licenses and engineers'.
Here are some Microsoft blurbs on licensing and configuration. Read the whole explanation if you really want a splitting headache.
http://www.bsgalliance.com/doc/show/247/conv/735
To host both intranet content and Internet sites, a minimum of two servers are required. This is necessary to satisfy licensing requirements. [JM note: this does not include all of the other software elements necessary to run a SharePoint site]
There are two server licenses available for Office SharePoint Server 2007. These licenses cannot be combined on the same server computer or on the same server farm: [JM note: see their 'farm' diagrams below]
Microsoft Office SharePoint Server 2007, Server License This is the appropriate license for intranet content. This license requires the use of Client Access Licenses (CALs). If you create sites for partner collaboration, you must ensure that you purchase the requisite number of CALs for partner employees. | |
Microsoft Office SharePoint Server 2007 for Internet sites This license is intended for Internet-facing Web sites only. This license does not require CALs. If you create sites for partner collaboration, you do not need to purchase additional CALs. However, you cannot create sites that are intended exclusively for use by your employees. |
Given the licensing options, the most critical design choice is deciding which farm hosts the Partner Web application. In the model, Server Farm A hosts the intranet content and Server Farm B hosts the Company Internet site. According to licensing terms, either farm can host Partner Web.
Given a choice of the two farms, general design guidance for determining which farm should host a Partner Web application includes the following:
Nature of collaboration If the primary purpose of a partner extranet site is to securely communicate information to many partners, an Internet server farm is the most economical choice. On the other hand, if the primary purpose is to work collaboratively with a small number of partner employees, an intranet server farm might be a better choice. Choose the option that enables you to optimize the farm for its intended role (that is, collaboration vs. read-only content). | |
Number of partner employees If you collaborate with many partner employees and minimizing cost is important, you can securely host both collaborative and anonymous content on an Internet-facing farm with the Internet sites license. |
In the model, Partner Web is intended for intensive collaboration with partner companies, including developing and staging the company Internet site. Placing Partner Web on Farm A allows the organization to optimize each of the two farms for their intended use (collaboration vs. read-only content).
Consider licensing requirements to determine the minimum number of server farms that you need to plan for. There are two server licenses available for Office SharePoint Server 2007. These licenses cannot be combined on the same server computer or on the same server farm. The following table lists and describes each license offering.
Offering | Description |
Microsoft Office SharePoint Server 2007, Server License | This license is required to run Office SharePoint Server 2007 in client/server mode. You should use this license with the requisite number of Client Access Licenses (CALs) appropriate for your organizational needs. |
Microsoft Office SharePoint Server 2007 for Internet sites | You may use the software for Internet-facing Web sites only. All content, information, and applications must be accessible to non-employees. This license has all the features of the Enterprise Edition of Office SharePoint Server. This is a per server license that does not require the purchase of Client Access Licenses. |
If you plan to deploy internal content for your organization and Internet-facing content for non-employees, you must deploy at least two server farms to meet licensing requirements.
The remainder of this section describes which license to use for different types of deployments.
Use the server license with the appropriate number of CALs. Even though intranet sites might be exposed to the Internet to allow access to remote employees, this is the correct license for this scenario.
Use the Internet sites license.
In pre-publishing environments where multiple environments are used for development, authoring, testing, and staging, use the following guidelines:
Code development and testing Use an MSDN license. For more information, see MSDN Subscription Licensing (http://go.microsoft.com/fwlink/?LinkId=81665&clcid=0x409). | |
Content authoring Use theserver license with the appropriate number of CALs. | |
Staging Staging environments are typically configured to match the production environment. Consequently, use the Internet sites license. |
http://office.microsoft.com/en-us/sharepointserver/FX102176831033.aspx
| Servers | Estimated Price |
|---|---|
| Office SharePoint Server 2007 | $4424 |
| Office SharePoint Server 2007 for Search Standard | $8213 |
| Office SharePoint Server 2007 for Search Enterprise | $57,670 |
| Office Forms Server 2007 | $4424 |
| Client Access Licenses | Estimated Price |
|---|---|
| Office SharePoint Server 2007 Standard CAL (Per User) | $94 |
| Office SharePoint Server 2007 Enterprise CAL1 | $75 |
| Office Forms Server 2007 CAL | $54 |
| Office SharePoint Designer 2007 | $187 |
| Internet Facing Sites | Estimated Price |
|---|---|
| Office SharePoint Server 2007 for Internet sites | $40,943 |
| Office Forms Server 2007 for Internet sites | $22,118 |
http://technet.microsoft.com/en-us/library/cc261995.aspx
Each server farm in the model is composed of five servers with the following topology:
The model illustrates the logical architecture of Office SharePoint Server 2007 by showing that:
Partner Web
The Partner Web application hosts externally-available sites for secure collaboration with employees of partner companies. This application is intended for employees to easily create sites for secure collaboration. Key factors that drive design choices for this application include:
Content isolation Partners are not allowed to access other types of content hosted on the server farm. Additionally, with a dedicated SSP you can further isolate content by:
Scoping search to only the site level.
Not allowing navigation across site collections.
Not making profile data available across site collections.
Permissions management Individual site owners manage permissions to their sites, inviting only necessary participants to collaborate.
In the model, the Partner Web application is hosted by the same farm that hosts the intranet content.
The Company Internet site is the company's Internet presence. The content is made available to customers by configuring anonymous access with read-only permissions. Key factors that drive design choices for this application include:
Content isolation Customers cannot access any other type of content hosted on the server farm.
Targeted management Authenticated access is provided for employees who manage the Web site, including administrative and authoring tasks.
Secure content authoring and publishing Separate site collections are hosted on Farm A in the Partner Web application for authoring and staging. This enables secure collaboration and content development with both internal and remote employees as well as with editorial partners who specialize in Web site development or content authoring. Content publishing is configured to automatically publish the content from the authoring site collection to the staging site collection (in Farm A) and from the staging site collection in Farm A to the production site collection in Farm B. The following figure shows the publishing process.
An SSP provides a common set of services and service data to a logical grouping of Web applications and their associated sites. Services and service data include:
The most important criterion that determines if you need more than one SSP in your logical architecture is if you need to isolate content. For example, if your server farm hosts applications for more than one class of users, separate SSPs can help create isolation between these classes of users.
The model incorporates a separate SSP for each of the following applications:
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Business Analytics Concours Summit
by Mark on 2007-10-03 09:12 AM read 784 times |
Between September 25 and September 27, BSG Concours hosted the second Research Summit of Business Analytics Concours at Babson College in Wellesley, Massachusetts. Companies from a very wide range of industries were represented—including health care, banking, financial services, insurance, chemicals, tourism, beverage, energy, and IT.
Participants were pleased with the program and were looking forward to the next summit in March. On the last day of the conference, one participant summed up his approval of the overall impact of the conference on his approach to Business Analytics: “For every $50,000 we invest in this project, we get $150,000 back in value. Getting a chance to hear these talks and to meet people who are dealing with the same analytics challenges we are facing is a great opportunity for learning and gaining confidence in broadening the analytics operations in my own company.”
Tom Davenport was the featured speaker and opened the session with an overview called “competing on analytics,” which is also the title of his latest book. Other speakers included the BSG Concours' own Bob Morison as well as the co-author of Competing on Analytics, Jeanne Harris from the Accenture Institute for High Performance Business.
For the two and one half days, participants in the summit listened to presentations, broke up into small discussion groups, and participated in panel discussions. One point the participants seemed to agree upon was the belief that business analytics (also referred to as “business intelligence”) was on the verge of becoming something more important and more pervasive in all kinds of businesses and for all kinds of business processes—from marketing to human resources; from operations to supply chain management. One pervasive question that participants brought up in the conference was how best to demonstrate the business advantages of business analytics to people who were not highly trained analysts themselves.
Also discussed was the maintenance of the business intelligence applications in a panel on the topic of “model management.” Another panel explored the challenges of “finding analytical talent.”
Trackback URL: http://www.bsgalliance.com/trackback/800-business-analytics-concours-summit


